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FAQs

Where is my order?

All orders are dispatched from the Gold Coast, Australia. We aim to process and ship your order within 24–48 hours, and you’ll receive a tracking number via Australia Post once it’s on the way.

Please note: our dog clothes are made to order and take approximately 7-10 business days to create before being dispatched.

If you have any questions, email us at contact@frankieandfriends.com.au.